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Acknowledgement of Territory

Queen's University is situated on traditional Anishinaabe and Haudenosaunee territory. To acknowledge this traditional territory is to recognize its longer history, one predating the establishment of the earliest European colonies. It is also to acknowledge this territory’s significance for the Indigenous Peoples who lived, and continue to live, upon it and whose practices and spiritualities were tied to the land and continue to develop in relationship to the territory and its other inhabitants today.

Navigating the Airport

Documents to Bring

These are some of the documents that you will want to carry in your carry-on for your arrival in Canada, and for use during your time studying here.

Passport (with Temporary Resident Visa or eTA, if required)

If required (programs of study 6 months or longer), valid Canadian Study Permit, or Port of Entry Introduction Letter from a Canadian Embassy

Original or copy of Letter of Acceptance from Queen’s University or verification of enrollment

Copies of any documents included in your study permit application, including application form, proof of medical (if required), proof of financial means, etc.

Proof of vaccinations (in case doctor asks for this in future)

List of medications currently taking

List of any items that you are shipping to Canada

List of important phone numbers

Address where you will be staying

Travelling to Kingston

Once you have arrived to Canada, you will need to make your way to Kingston. Most travellers fly into Toronto, but please get in contact if you are arriving in a different city!

Plane

Kingston Norman Rogers Airport (YGK)

Unfortunately, Kingston does not currently have regular air service.

For information about the airport and current carriers that fly to YGK, visit the Norman Rogers Airport website.

Bus

Megabus

A direct Kingston to Pearson International Airport Megabus service makes getting to and from the airport very easy. Provides service to Kingston from Montreal, Ottawa, and Toronto.

Tricolour Express

This economical and friendly service for Queen’s students provides bus transportation to and from Toronto and Ottawa every weekend, and to Montreal once a month. Locations, times, and schedules are available on the Tricolour Express website.

Flixbus

Provides service to Kingston from Ottawa, Montreal, and Toronto. Leave Toronto from Union Station, and other locations in the GTA.

Train

VIA Rail

VIA Rail is Canada’s intercity passenger railway, operating in eight provinces.

Student discounts are available and can reduce the cost of tickets significantly. Via Rail can be taken from Kingston to Toronto, Ottawa, Montreal and beyond.

Car

Most car rental companies have rules for renting a car. These rules will vary depending on the company but you can find some general guidelines here.

Some things to consider before you rent a car:

  • You need a valid driver’s license
  • A credit card is usually needed with enough funds for a security deposit
  • If you do not have insurance, you will need to purchase it from the car agency
  • Be sure to check that all lights are working and make a note of any existing dents/scratches in your rental car
  • Some companies will have age restrictions – most companies require that renters are 21 or older
  • You will need to obey all Ontario road laws in and posted speed limits
  • Be conscious of winter driving conditions – driving in the winter can be dangerous, especially if you have never driven in snow and ice before

Car Rental Companies in Kingston:

For information about driving laws in Ontario, visit the Ontario Ministry of Transportation.

Plane

Kingston Norman Rogers Airport (YGK)

Unfortunately, Kingston does not currently have regular air service.

For information about the airport and current carriers that fly to YGK, visit the Norman Rogers Airport website.

Bus

Megabus

A direct Kingston to Pearson International Airport Megabus service makes getting to and from the airport very easy. Provides service to Kingston from Montreal, Ottawa, and Toronto.

Tricolour Express

This economical and friendly service for Queen’s students provides bus transportation to and from Toronto and Ottawa every weekend, and to Montreal once a month. Locations, times, and schedules are available on the Tricolour Express website.

Flixbus

Provides service to Kingston from Ottawa, Montreal, and Toronto. Leave Toronto from Union Station, and other locations in the GTA.

Train

VIA Rail

VIA Rail is Canada’s intercity passenger railway, operating in eight provinces.

Student discounts are available and can reduce the cost of tickets significantly. Via Rail can be taken from Kingston to Toronto, Ottawa, Montreal and beyond.

Car

Most car rental companies have rules for renting a car. These rules will vary depending on the company but you can find some general guidelines here.

Some things to consider before you rent a car:

  • You need a valid driver’s license
  • A credit card is usually needed with enough funds for a security deposit
  • If you do not have insurance, you will need to purchase it from the car agency
  • Be sure to check that all lights are working and make a note of any existing dents/scratches in your rental car
  • Some companies will have age restrictions – most companies require that renters are 21 or older
  • You will need to obey all Ontario road laws in and posted speed limits
  • Be conscious of winter driving conditions – driving in the winter can be dangerous, especially if you have never driven in snow and ice before

Car Rental Companies in Kingston:

For information about driving laws in Ontario, visit the Ontario Ministry of Transportation.

Toronto

Kingston

Beware of Fraud

Canadian authorities will NEVER ask you to pay money or send prepaid credit and gift cards, money wires, or e-transfers through a specific private money transfer company for an application.

Currently, all Government of Canada scholarship programs, including their application process, are free of charge and typically run through online application forms hosted on Government of Canada websites.

  WARNING

Official documents and updates will only be sent via email, and will come from a 'queensu.ca' address

DO NOT share your personal information or money unless you are confident in the legitimacy of the request

Warning signs of fraud

Detecting fraud is not always easy. Here are a few things to look out for:

  • Someone asks you for money in order to access or complete an application process
  • Someone asks you to send documents, personal information or payments through social media
  • Someone guarantees you entry into Canada, a significant amount of money, a high-paying job, or a faster processing of an application
  • There is a sense of urgency and pressure to act immediately without being given much information
  • The website or email looks legitimate, but there are errors in spelling and grammar in the text
  • There are many different types of fraud. Educate yourself about them

Homestay

Canada Homestay Network

Queen's School of English partners with the Canada Homestay Network to provide you with an enriching and engaging experience. Homestay is recommended when you attend Queen's School of English. It is a safe, welcoming and immersive Canadian cultural environment where students are supported. All meals are provided.

Queen's School of English students prefer homestay for year-round programs and residence accommodations during the summer.

We strongly suggest students select accommodations through Canada Homestay Network (CHN). CHN supports students in a friendly home atmosphere, providing a private bedroom, utilities and three nutritious meals per day.

  Student applications are due eight weeks before scheduled arrival

Homestay provides 3 meals per day. Typically, students will prepare their breakfast & lunch and the host prepares dinner.

Students are provided with a Kingston city bus pass as part of their QSoE fees.

Students placed with a CHN host have access to daily public transportation.

Travel time for students is guaranteed to be 45 minutes or less. This includes 1 or two buses and walking. Most students are placed in homes closer than a 45-minute commute.

The following information is indicative only. CHN sets their fees each year, and you should contact them to find the up-to-date costs for your stay.

Estimated fees are $45/night + $275 registration fee and a $75 administration fee per application.

This includes 3 meals per day, a private room, and the life-experience of gaining a new family!

Homestay provides 3 meals per day. Typically, students will prepare their breakfast & lunch and the host prepares dinner.

Off-Campus Housing

To find a suitable place to live in Kingston you may decide to use local advertisements, search engines, and social media tools. If you are looking for housing information, resources, and support, visit the Off-Campus Living page and download the Resource Package.

Housing Fraud and Scams

Just because you use a reputable apartment search website doesn't mean you can't get scammed.

As a tenant you need to be careful to protect yourself from fraud. NEVER send any money without at least virtually viewing the apartment. A housing scam will always avoid showing you the unit and will apply pressure for you to send money. Please visit Queen's University website to learn more.

Queen’s Off-Campus Living Advisor offers individual advising expertise in rental and landlord issues through one-on-one appointments.

Free Webinar

Please watch the video below where the Off-Campus Living Advisor (ocla@queensu.ca) outlines the timelines for your housing search, how to best navigate the Kingston rental market, budgeting, how to pick the best housemates, what to expect in a lease or a sublet arrangement, how to avoid housing/rental scams, and more.

Weather

Kingston has four distinct seasons, which can make deciding what clothing to bring difficult. Be prepared to purchase clothing in Canada, like a warm winter coat.

  • Unseasonably warm or cold weather is possible in every season. Be prepared by checking a weather forecast before leaving your house
  • It is always best to dress in layers of clothing so you can stay comfortable despite changing temperatures
  • If you have children, make sure that they are warmly dressed for school, as part of the school day is spent outdoors
  • March 21 to June 20
  • The temperature ranges from -6° to +21°C
  • Spring can be a very challenging season as the weather can change very quickly. It is possible for it to snow, rain and be +10°C all in one day. It can rain without warning, so it is best to carry an umbrella with you every day
  • In March and April, you will need to wear sweaters, windproof and rainproof jackets, and rainproof shoes. In May and June it can be warm enough to go outside without a coat on
  • Don’t put your winter clothes away too early, we have been known to get our last snowstorm in mid-April
  • During this season, the heat in buildings is turned off and the air conditioning is turned on. The timing of this switch is based on the temperature outside
  • You can find summer clothing in stores
  • June 21 to September 20
  • The temperature ranges from +15° to +35°C
  • It can be hot and humid on some days, and wet and windy on others in the summer. Make sure you have access to sweaters and long pants in addition to your shorts and T-shirts
  • Buildings can be cold inside as the air conditioning will be running. You may want to have a sweater or light jacket with you
  • You can find fall clothing in stores
  • September 21 to December 20
  • The temperature ranges from +20°C to -9°C
  • September is almost as warm as the summer months, but October through to December often require winter clothing
  • During this season, air conditioning is turned off and heating is turned on, which can result in varying building temperatures. Dressing in layers is a good way to adapt to the changing temperatures
  • Buy a high-quality winter coat with a hood, long pants, sweaters, and waterproof boots or shoes for you and your family
  • Ontario observes Daylight Savings Time. This means that the clocks “fall” back by one hour in early November. The exact date changes each year
  • You can find winter clothing in stores

If you are not used to northern climates, talk to staff at the QUIC about other ways to prepare yourself so the changing seasons are not a shock. Despite the cold, there are a lot of fun activities you can do in the winter if you are warmly dressed. QSoE and QUIC plans activities to help you enjoy the winter season.

  • December 21 to March 20
  • The temperature ranged from +3 °C to -25 °C
  • Snow falls and often piles up throughout these months. Try to walk in others' footsteps in deep snow; if you have to walk on the road, make sure to walk facing oncoming traffic for maximum safety.
  • January and February are the coldest months of the year, and can reach extremely low temperatures. You may be discouraged to go outside on certain days
  • It may be too late to buy winter clothing by the time it gets cold. Our stores carry clothing a season in advance, so your winter clothing options may be limited in January or February. Get thermal underwear tops and bottoms and wool socks for you and your family. Windproof hats, thick mittens, scarves, and warm, waterproof boots are essential
  • Some rooms indoors may be hot, while others may be cool due to their heating systems. It is a good idea to wear layers, so you can remove a layer if you are hot and put it back on when you get cold
  • Ontario observes Daylight Savings Time. This means that the clocks “spring” forward by one hour in early March. The exact date changes each year
  • You can find spring clothing in stores
  • March 21 to June 20
  • The temperature ranges from -6° to +21°C
  • Spring can be a very challenging season as the weather can change very quickly. It is possible for it to snow, rain and be +10°C all in one day. It can rain without warning, so it is best to carry an umbrella with you every day
  • In March and April, you will need to wear sweaters, windproof and rainproof jackets, and rainproof shoes. In May and June it can be warm enough to go outside without a coat on
  • Don’t put your winter clothes away too early, we have been known to get our last snowstorm in mid-April
  • During this season, the heat in buildings is turned off and the air conditioning is turned on. The timing of this switch is based on the temperature outside
  • You can find summer clothing in stores

"Feels Like" Temperature

Both windchill and humidex will be shown in the “Feels Like” temperature on weather forecasts online and in apps. They reflect how additional factors like wind and humidity influence how hot or cold you may feel outside.

Windchill

Our bodies insulate us from outside temperatures by warming up a thin layer of air close to our skin, known as the boundary layer. When the wind blows, it takes this protective layer away, exposing our skin to the outside air. It takes energy for our bodies to warm up a new layer and, if each layer keeps getting blown away, our skin temperature will drop and we will feel colder.

Kingston can be quite windy, and in winter, the wind can blow coldly from the lake. Make sure you have a good winter coat to avoid getting chilled!

Humidex

High humidity can make it harder for a person to cool down, and so it can feel warmer than the air temperature shows.

The humidex describes how hot or humid weather feels to the average person. The humidex combines the temperature and humidity into one number to reflect the perceived temperature.

Kingston can be quite humid in the summer, so make sure to check this number out!

Cell Phones in Canada

What Plan is Right for You?

How much does a cellphone plan cost? What are the “big three”? Can I get a new SIM or do I need a new phone? Can I use my current plan in Canada? Get answers to these and more questions in this video.

Banking in Canada

  • Are banks safe?
  • Should I open a bank account?
  • Which account is right for me?
  • What do I need to set up my account?
  • Can I set up my account from overseas?

Watch this video to learn about banking in Canada and what to consider when deciding which bank to use.

Paying in Canada

Stores almost everywhere accept Visa, MasterCard and American Express.

If you already have a credit card, it may be accepted in Canada but make sure to check with your bank before you arrive here to understand whether you might have to pay exchange rates and foreign transaction fees if you keep that card.

You may wish to get a credit card with your Canadian bank account, which can be possible with many banks' student accounts.

Budgeting

Queen’s Financial Aid and Awards staff share tips on student finances and budgeting in this International Student Financial Aid session. Learn about the cost of attending university, supplies, and living expenses, as well as student budget examples, financial aid options, and fraud prevention.

Getting Around

Walking

While it is legal to cross the street at any location in Canada, we recommend sticking to crosswalks. Most crosswalks will have a button to change the lights (after a short delay). We drive on the right in Canada, but look both ways, and be careful for drivers who may be turning on a red light (which is legal to do in Canada).

Buses

The centre of Kingston is pretty walkable, but there is network of city buses which can connect you to any part of town you may wish to visit. All QSoE students have free bus travel included with their student card. However, if you would like to travel by bus before you have your student card, payment can be made directly to the driver on board, or if you are going to take a few journeys, you can buy a multi-journey ticket or day/week pass from city hall. Fare information and schedules are available online, and the routes are completely integrated into Google Maps if you use their directions.

Advice for International Drivers

Driving in Ontario can be challenging for newcomers. Passing on either side of a car is not only legal, but encouraged, and it is legal (and necessary since there will be someone behind you beeping their horn) to turn right on a red light.

Special care should be given to yellow school buses as they can pull over at any time and are forbidden to pass on either side of an undivided road (no median strip) when they have their stop sign out.

Similarly, if you see an emergency vehicle driving with flashing lights, you are required to pull over and stop even if it’s on the other side of the (undivided) street.

It appears that no special documentation for driving or hiring a car other than a valid driving licence is required for trips of less than 3 months in Ontario.

Kingston

Kingston is a historic city with a population of 172,546 located on the shores of Lake Ontario, mid-way between Toronto, Ottawa, and Montreal. Kingston offers many unique and enjoyable cultural opportunities, as well as outdoor activities, thanks to its proximity to nature conservation areas. The city is home to three excellent higher education institutions: Queen’s University, St. Lawrence College, and the Royal Military College of Canada.

Kingston has the greatest number of restaurants per capita in all of Canada. It has its own hockey team and downtown arena, theatres, festivals, art galleries, and the renowned Isabel Bader Centre for the Performing Arts. Kingston is a transportation hub with a small airport, a train station, and a bus terminal, not to mention our city transit. There is access to the St. Lawrence River, Rideau Canal, and various islands, and additional travel opportunities await across the nearby US border.

Welcome to Kingston App

The Welcome to Kingston app is a helpful guide for newcomers immigrating to Kingston, Ontario, Canada.

Key Features

  • Find essential local resources, from healthcare to housing.
  • Connect with community organizations that are ready to assist you.
  • Stay informed about cultural events, festivals, and activities.
  • Access support in more than 15 languages.

Download the app here:

Shopping

Kingston has a variety of supermarkets, independent grocery shops and specialty stores. Generally speaking, prices are a little higher in shops in close proximity to the campus.

Shopping as an International Student

We know it can be tough when students move to Kingston to figure out where to buy groceries from home that might not be found in your average grocery store. Queen's asked students to share their tips on how to navigate this challenge and share some of their favourite shops and resources in Kingston.

Grocery Store Discounts for Students

Student discounts are available when you show your valid Queen's University student card at many grocery stores in Canada.

10% discounts on Tuesdays, Wednesdays, and Thursdays

10% back in PC Optimum points every Tuesday with the PC Optimum App

10% discount on Tuesdays

10% discount on Wednesdays

10% discounts on Tuesdays, Wednesdays, and Thursdays

Making Friends

Many international students say that the friendships they make at Queen’s enrich their experience and contribute to the creation of a well-rounded life at Queen’s. Meeting new people can feel like a bit of an effort when you first move to a new place but making friends can reduce the impact of cultural transition and ease you into academic life. It will also provide you with an invaluable support network in Kingston. Most Canadian students welcome the opportunity to meet new people and learn about other cultures, but you may find that you need to take the initiative.

Student Life Program

At Queen’s School of English you will have the opportunity to extend your learning beyond the classroom. Participate in trips, activities, volunteer club and student council to make this experience your own. Immerse yourself in Canadian culture as you develop friendships, build community and create memories to last a lifetime.

Sample Activities Include:

  • Open Gym
  • Games Night
  • Arts and Crafts
  • Discover Kingston
  • Explore Queen's
  • ASK@QSoE
  • Volunteer Club

Volunteer Club

QSoE students have the unique opportunity to give their time, knowledge and expertise to the Kingston community by joining the QSoE Volunteer Club. The club supports local charities and groups in need. Students decide how they can best support the charity, whether it be through fundraising activities, volunteering their time, or raising awareness in the community. Make a difference!

Meeting People Outside of QSoE

  •   Go to as many orientation events as you can – and there are many!
  •   Join a student club or peer program!
  •   Sign up for an intramural sports team!
  •   Become a volunteer on campus or in the community!

QSoE Advisor

Queen’s School of English is proud to have its own full-time in-house advisor to help students.

If you need help understanding assignments; if you need help practicing English skills; if you need help finding information about Queen’s, Kingston, or the broader community; if you just need someone to talk to, please feel free to contact the QSoE Student Advisor on qsoeadvisor@queensu.ca.

QUIC

Queen’s University International Centre (QUIC) provides help and support for all international students studying at Queen’s.

As well has having International Student Advisors, who are able to answer visa and study permit questions, they also have many events for international students to meet other community members, practice English and academic skills, and get to know what Queen’s and the Kingston community has to offer.

SASS

Student Academic Success Services (SASS) provides academic support for all Queen’s students, but also has resources aimed at the special challenges that those who use English as an Additional Language face.

From particular language skills like using reported speech, to more global life skills, such as time management, SASS has many workshops, online workbooks, and experts available to help.